Customer Reviews From Around The Web
Our experience with ASP was amazing from start to finish. Daniel our sales rep was very knowledgeable and patient with us in our search for the right impact windows and doors. He answered all our messages and questions even while he was on it of town. Although we waited a few months for our products it was worth it! We were also so happy withOur installation team Danny and father. They were polite, fast working and their attention to detail is unmatched. They made sure we were happy with everything and they were so clean throughout the entire install. The supervisor Armando was also great, very friendly and came to check and do quality control a couple of times. Overall, ASP exceeded our expectations and we are thrilled with our new windows and doors. I have already recommended them to 3 friends.
Great service and best teamwork from ASP windows and doors. Everyone in their team is amazing and attentive.I got to work with Ivan to coordinate the estimate and signing the contract and Nati is the one explaining every work done for me.They did install it quick and clean it very clean after they done which is I really like about. After all, Armando is the supervisor come by and help me with the way to use and warranty for all of my windows and doors. If you guy need to protect your little home , just give ASP windows and doors a call. Best team in town!! Recommended
You Get What You Pay For!
First let me start out by saying that we did not get a discount for this review. I’m in sales and deal with multiple construction trades. My wife and I have heard war stories about contractors so we interviewed/priced multiple window companies. When it came time to decide which company to use, we based our decision from 3 categories in no order. Knowledge of product and industry reviews, price, company research from reviews, word of mouth, and how we felt about our interaction with the salesperson and staff. When the salesperson from ASP came to the house, we started talking about what product would best suite our needs. This is the point where you can tell if someone is just trying to sell you something or if they care about the customer. The salesperson from ASP was very knowledgeable and took the time to go through the pros and cons for each product that we were considering. After we made our choice and decided on the product, he measured everything and said he would get back to us shortly with his proposal (we have some irregular windows). True to his word he gave us the proposal when he said he would (this is big in my world). We received the other quotes from the other interviews and sat down and put or pros and cons list together for each company. On price ASP was not the lowest (they were not the highest either, more in middle), on product they were at the top in longevity, reliability, construction, and industry product reviews. On feel ASP seem to be the most knowledgeable, the staff were very pleasant, knowledgeable, and eager to help and answer any of our questions. There was no high-pressure sales game or used car sales tactics at play. They know that their product is very good, so they don’t need to do that. They educate you tell you to do your homework and let you draw your own conclusions. We placed our order, and the materials came in when they said it would and they were all over the permit and building dept paperwork. The installation was scheduled, they arrived, and started. The product fit as it was supposed to, looked great, and the install was very professional. We gave the final payment and shortly after we realized that there was an issue with one piece of glass (a faint spot in it). ASP scheduled a day to look at the issue, went back to the glass manufacture and took care of it (I was really impressed with them now). Not only was the job done, they were paid in full and still handled the issue professionally, timely, and to our satisfaction. This is a company that stands behind their product, installation, and their warranty. Would highly recommend this company and will use them again if I ever move into another home that needs windows and doors. Now that the project is completed, I feel very happy with the price we paid vs the quality of the product and installation (we won). They’re a great company, check them out and you’ll see!
If you are looking to install impact windows and doors don’t look any further than ASP Superhome! From the first phone call with Tammy to coordinate the estimate to Sergio explaining everything in detail during the contract signing, everyone was very attentive and amazing to work with. Team Danny installed my impact windows and doors quickly and with minimal disruption and I’m extremely happy with the job. Lastly, Armando the supervisor passed by after the job was done to make sure we were happy with the job and to further explain the details such as warranty and how to fully secure the doors and windows in case of a hurricane. I will definitely contact ASP SuperHome in the future for my impact needs. Great team!!!
Our entire experience from start to finish was fantastic and first class! Ulises Vazquez, our salesman was wonderful to work with from start to finish. Tammy, the coordinator was easy to communicate with and on top of everything. Our installers, Danny and his father Lazaro were the absolute BEST and did an unbelievable job! Armando, the Supervisor explained everything in great detail and was wonderful. Leonor and I are so happy that we chose ASP SUPERHOME for our impact windows and French doors and highly recommend them👍👍👍
La familia Garay esta muy satisfecha con el servicio de ASP Windows. Desde el principio con el Sr. Ivan todo muy profesional y detallado. El team de instaladores de Francisco y Raudis muy profesional y muy dedicado a su trabajo muy impecable y limpio. No tengo quejas de ningun tipo. Las coordinadoras Nati y Tammy muy profesional y siempre muy atenta y preocupada por mi servicio. Finalizando con el Sr. Armando Marin me explico cada detalle de las instalaciones y me guio paso a paso a seguir para mantener mis ventanas y puertas nitidas. Muchas Gracias a todo el Equipo de ASP Windows por su calidad de trabajo. 100% recomendados.
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Past Testimonials. Making Happy Customers For Over Decade!
“Our house was built in 1938 and is located in a designated Historic; Distrlct. All of the Windows and doors were original. We replaced all exterior Wlndows and doors with hurricicane/impact resistant door/windows.”
Impact Windows for Marc and Deborah Jacobson “I met with Marcos Tabares of ASP Windows to have 8 old windows in my back bedroom replaced with hurricane impact windows. Mr. Tabares looked at the other impact windows we had and very clearly explained what he suggested and told me it would match what I had.”Details